Customer Service

If you have questions about shipping, payment options, returns, or other general questions, please visit our FAQ's page 

 

Customer Service email: Dena@lasajewelryandluxurygifts.com or Dena@venusilluminated.com

 

Phone: (727) 458-6027

Email is the quickest, most efficient way to contact me. I am not currently accepting orders placed over the phone as the website is more secure and offers a written record of the purchase for both my customers and myself.  

Recently reocated to Fayetteville, TN, USA, we are in the US Central Time zone (GMT - 6 hours). We do not have set business hours and often are happy to answer questions early morning or late in the evening, depending on our daily schedule and the amount of email we receive. Most email is answered within a few hours throughout the day - and even over the weekends. Email is generally the fastest and easiest way to reach us.

With so many telemarketers calling us all day long, we rarely answer the phone unless we know in advance that a customer will be calling. Thanks!